Help Center
Shipping Options
International Express
- Applicability: Available for all orders (regardless of weight/size).
- Transport Method: Air freight (fastest delivery option).
- Estimated Delivery Time: 7–9 business days to US.
- Key Features:
- Ideal for time-sensitive orders or lightweight parcels.
- Includes real-time tracking (tracking number will be provided in your order status).
- Door-to-door delivery with customs clearance assistance.
- Notice：
- For international express shipments, orders weighing over 22.5kg (49.60 lbs) will be divided into two separate orders for dispatch, as international express carriers impose a maximum weight limit of 22.5kg per order.
Standard Shipping
- Applicability: Exclusively for orders with a total weight of 12kg (about 50 pieces of t-shirts or 25 pieces of hoddies) or more.
- Transport Method: Sea freight (economical choice for heavier shipments).
- Estimated Delivery Time: 20–25 business days to US.
- Key Features:
- Cost-effective for bulkier/heavier orders (lower shipping cost vs. Express).
- Includes tracking (tracking number shared will be provided in your order status as well).
- Customs duties/taxes may apply (recipient responsible per local regulations).
Important Notes
- Delivery Timelines: Estimated times start from the date of order placement and may vary slightly due to：
- Destination customs processing;
- Carrier-related delays (e.g., transportation disruptions, sorting errors);
- Force majeure events (e.g., natural disasters, government regulations, public health emergencies).
- Order Confirmation: During checkout（这里可以跳转到购物车）, select your preferred shipping method. If your order weighs ≥12kg, you’ll see both options; if <12kg, only International Express will be available.
- Tracking Updates: Tracking numbers will be available in your order status（这里要允许跳转到“订单状态”页面）. From there:
- You can view the number directly;
- Go to the carrier’s portal for live shipment updates;
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Size Guide
1-3 cm sizing differences may occur.
| Size (inch) | 18″×13″+4″ base | ||||
| Printable area | 14″×9″ | ||||
| Weight (g) | 163.7 | ||||
| Alpa size | XS | S | S | M | M | L | L |
| Dress Size | 5 | 4 | 6 | 8 | 10 | 12 | 14 |
| Bust (in.) | 33 | 34.5 | 35.5 | 36.5 | 37.5 | 39.25 | 41.25 |
| Waist (in.) | 22 | 27 | 28 | 29 | 30 | 31.5 | 33.5 |
| Hip (in.) | 30 | 36.5 | 37.5 | 38.5 | 39.5 | 41.5 | 43.5 |
How to Measure
Cloth Length
Measure from where the shoulder seam meets the collar to the hem.
Shoulder Width
Measure from where the shoulder seam meets the sleeve on one side to another side.
Chest Width
Measure from the stitches below the armpits on one side to another.
Sleeve length
Measure from where the shoulder seam meets armhole to the cuff.
